While CMMS software solutions have been available for several years, older ones had to be installed on computers where managers and authorized users updated the information. Understandably, this was unfeasible – maintenance management requires a more collaborative and seamless experience.
Modern CMMS solutions, like CloudApper CMMS, store all information securely in a centralized location in the cloud. Also, since CloudApper CMMS can be used with smartphones and tablets, users only need an internet connection, a device (smartphone, tablet, or computer) and login credentials to use it.
Maintenance managers can easily set up CloudApper CMMS themselves. They can add the assets, technicians, work orders, spare parts and anything else that’s required for maintenance management. They can also add regular employees or create a workflow to automate work requests to facilitate emergency maintenance tasks.
Maintenance managers and management can use the CMMS app to get an overview of the maintenance work being done, offline assets, which assets need immediate attention, who are the top technicians and more. All of this helps improve decision-making, allocate resources more efficiently and reduce unplanned downtime.
Regular employees like machine operators can use CloudApper CMMS to report malfunctioning machinery. They can send emails to a specific email address that is integrated with the solution – CloudApper CMMS retrieves the information and creates work requests along with any other information provided by the requester.
Maintenance technicians can use CloudApper CMMS to execute the work orders by just using their smartphones. By logging into the CMMS software solution, maintenance technicians can view the work order, identity which spare parts will be required, details on how to execute the task, previous work history, refer to the manual if necessary and anything else that can help with the task. After executing the task, they can update the work order’s status in the CMMS app, and since everything is kept in a centralized location, the information gets updated automatically.