Tracking Work Hours for Multi-Department Employees Is a Challenge— How to Solve It

Did you know that over 60% of businesses struggle with accurately tracking employee work hours when staff members hold multiple roles across different departments? In industries like healthcare, retail, and manufacturing, employees often work shifts in different locations or departments, each with its own pay structure. Unfortunately, most time-tracking systems fail for multi-department work tracking, leading to payroll errors, compliance risks, and employee dissatisfaction.

Take this example: Imagine a hospital where a nurse also works as a shift supervisor in another department. The two roles have different pay codes, but the existing time-tracking system lumps all hours together, paying the nurse the same rate for both positions. The payroll team has to manually adjust the records, leading to extra work, delays, and possible mistakes.

Why Most Time-Tracking Systems Fall Short

Many HCM solutions and time clocks are built with a one-size-fits-all approach. They assume that an employee works under a single job title with one pay structure. However, in reality, work isn’t always that simple. Employees might:

• Work in multiple departments with different pay rates.
• Have varying roles that come with different overtime rules.
• Need to switch cost centers when moving between locations.

Most systems don’t automatically recognize these changes, forcing HR teams to spend hours manually fixing errors—an inefficient and frustrating process.

A Smarter Way to Track Employee Work Hours

This is where a self-service kiosk like CloudApper hrPad makes a difference. Instead of relying on outdated time clocks that can’t distinguish between roles, hrPad lets employees easily select their job role and department when clocking in and streamlines multi-department work tracking.

Here’s how it works:

Job-Based Clock-Ins – Employees choose their role at the start of their shift, ensuring accurate payroll calculations.

Automated Cost Center Transfers – The system automatically adjusts the pay code based on the selected department, removing the need for manual updates.

Seamless Integration – hrPad works with popular HCM platforms like UKG, ADP, Workday, SAP, and more, ensuring real-time data updates.

Face ID & QR Code Check-In – Employees can verify their identity with a quick scan or facial recognition, making clock-ins secure and effortless.

The Impact on Businesses

Companies using hrPad eliminate payroll errors, reduce compliance risks, and free up HR teams from unnecessary admin work. Employees benefit too—when they see their paychecks reflect the correct rates without delays or disputes, job satisfaction improves.

For businesses with hourly workers, union labor, or multi-location operations, having a system that properly tracks employee hours is not a luxury—it’s a necessity.

Final Thoughts

If your current time-tracking system isn’t keeping up with your workforce’s needs, it’s time for a change. CloudApper hrPad ensures every employee gets paid accurately for every role they perform, without HR having to manually intervene.

Want to see how hrPad can work for your organization? Let’s talk.