How a Manufacturing Facility Fixed PATT Issues in Workday Using CloudApper hrPad

Position and Time Type (PATT) Management in Workday was turning into a daily headache for Maya, the HR Manager at a growing manufacturing facility. Between managing hundreds of hourly employees and keeping labor costs accurate across multiple departments, Maya faced a common issue—employees were clocking in without selecting the right position or time type.

This small mistake had big consequences. Payroll had to backtrack time entries, HR was constantly correcting data, and compliance audits were a risk. The biggest frustration? Her team was doing everything right in Workday—but the errors were happening at the entry point. Maya knew they needed a better way to guide employees through the PATT process, and that’s when she discovered CloudApper hrPad.

The Turning Point

After a quick deployment of CloudApper hrPad on tablets at key entry points, everything started to shift. Unlike the old wall-mounted clocks, hrPad provided a modern, interactive experience that integrated seamlessly with their Workday system.

Every employee walking in was guided through a clear, simple interface:

• Confirm their scheduled role

• Select the appropriate time type—whether it was regular hours, training, or overtime

No confusion. No missed steps.

Smarter Prompts, Fewer Mistakes

CloudApper hrPad was configured to show only the relevant positions and time types for each employee. For example, an employee who worked both packaging and quality control only saw those options. Default settings helped frequent roles load automatically—speeding up clock-ins while reducing mistakes.

Employees who weren’t sure what to select could use the built-in AI assistant. Available 24/7, it provided accurate, policy-aligned responses—so employees didn’t have to rely on memory or interrupt HR for answers.

Real-Time Sync and Instant Results

The biggest win came when Maya noticed the real-time synchronization with Workday. All time punches were immediately linked to the correct position and time type—no need for adjustments or follow-ups.

This not only eliminated correction requests but also improved the accuracy of payroll and reporting. Labor costing reports became more dependable, and compliance concerns began to fade.

What the Team Said

“Before hrPad, I’d forget my assigned role if I was switching shifts,” said Darren, a longtime employee. “Now, everything’s clear and fast.”

“We finally stopped wasting time on data corrections. CloudApper hrPad fixed our biggest time tracking pain point,” Maya added.

A Smart Addition with Lasting Benefits

A small upgrade to the punch-in process solved a major issue in PATT Management. With CloudApper hrPad, Maya’s team experienced more accurate records, fewer errors, and higher employee satisfaction—all while extending the capabilities of Workday.