How to Prevent Frontline Disengagement with Self-Service

People working in frontline roles are the unsung heroes who keep the global economy running. They work in busy hospital hallways, retail store floors, and manufacturing plants. Even though these employees play an important role, they are only sometimes appreciated or recognized. This can lead to a variety of problems at work, including low morale and high turnover rates. The narrative must be changed, and useful technology must be implemented to improve frontline recognition.

How difficult is it for frontline workers?

Frontline workers play an important role in many industries, but they are frequently underappreciated and underpaid. For example, in the United States, frontline workers earn significantly less than desk-bound workers. This significant difference in pay demonstrates how undervalued work is in society. In the aftermath of the pandemic, in particular, these employees are already at a higher risk of suffering from stress-related ailments like anxiety, fatigue, and burnout, on top of having less money overall.

We need to show frontline workers how much we value them. But how can we accomplish this?

The solution lies in practical technology, which is not only new but also simple to use and designed to solve real-world problems. CloudApper hrPad is an excellent example of this type of technology because it includes numerous self-service features that can improve how frontline workers are recognized and kept engaged.

Conduct Feedback Surveys Regularly

The first step in valuing frontline workers is to understand what they want and need. CloudApper hrPad makes this possible by allowing businesses to conduct regular surveys and receive valuable feedback directly from the source.

Giving Frontline Workers More Control

Giving people power is essential for achieving recognition. CloudApper hrPad provides tools for people who work directly with customers to help them manage their time more effectively. Workers feel more independent and in control of their work lives when they can punch in and out, access timecard data, and view shift schedules from a tablet or iPad. hrPad makes this possible by offering universal compatibility with Android and iOS.

Decision-Making for Everyone

Getting frontline workers involved in decision-making fosters respect and a sense of community. hrPad encourages this by allowing employees to send simple SMS referrals for job openings to their networks. This increases employee involvement in the growth and success of their companies.

Celebration of Success

Informing and celebrating the achievements of frontline workers is an effective way to recognize them. hrPad makes it simple to highlight individual and team accomplishments, ensuring that hard work is always recognized.

Having Access to the Latest Technology

Frontline workers can have a much more enjoyable time at work if they have access to cutting-edge technology, such as AI assistants. CloudApper hrPad’s AI Assistant, Raven, is always available to answer HR and work-related questions.

Get to know the solution: Schedule a free trial

To truly understand how CloudApper hrPad has transformed frontline recognition, you must try it for yourself. Make an appointment for a free demo today to learn how this useful technology can help your company value and engage frontline employees.