Why field service tracking software is important

Companies that keep tabs on their employees’ time may hear complaints from both sides of the workplace. The field service business is one where time tracking is a need and can lead to significant operational gains across your organization, but the importance and effectiveness of time tracking will vary depending on the industry. 

Why Field service tracking matters

Installed machinery may be difficult to replace in some cases. You could be, but that doesn’t make you the only one who can fix whatever it is you created, produced, manufactured, and/or installed. The purchasing department sees you the same way a driver sees a chain of auto shops. However, there is a way to maintain a steady connection with the client, continue to earn money from service contracts and be at the forefront of the customer’s mind when it is time to replace or upgrade hardware. Maintain your excellent level of consistency, promptness, and quality in service.

A field service management platform can help you streamline the process from receiving a client call to having a technician deployed and then performing the job. We’ve outlined how your business might profit from time-tracking and reporting software, as well as some of the characteristics you should prioritize when making your selection. 

1. Important Insights 

The most compelling case for incorporating time tracking into your field service business is the visibility acquired through reporting that will be invaluable during strategic planning. The information gleaned from time tracking is invaluable to any field service organization looking to improve current processes or create a growth strategy based on quantifiable KPIs.

2. Service Scheduling 

Most business organizations that provide field services will find that time-tracking software is most useful during the scheduling process. CloudApper’s field service application can be used in tandem with time tracking to create optimal schedules for field technicians by giving management a more realistic picture of how long various tasks and projects actually take. 

3. Job Cost

Job costing is the practice of keeping tabs on a project’s earnings and expenditures in order to better predict future financial commitments. Setting the proper price for your project, job, product, or service is crucial to the overall success of your enterprise. Tools and procedures for managing field services streamline this process.

4. Resource Management

Allocating resources effectively is also a crucial part of field service management. You may effectively allocate the resources required for projects of any length with the help of FSM software like Inch, which integrates task management, time tracking, communication, and scheduling. 

5. Tasks Organizing 

Task management and implementation are important to FSM. The success of your company depends on your ability to delegate tasks to your team members and check in on their progress to make sure everything is moving along as planned. Coordinating complex tasks is much easier than it was even a decade ago, thanks to FSM processes and technology being incorporated into the standard operating procedure.

It’s important to select the best field service monitoring software because not all of them will provide the same benefits to your business. Because of its superior geo-fencing and project management features, the CloudApper field service management app is the best mobile time-tracking tool and software available. Get a free demonstration of the CloudApper field service management app today!